Valley House Inn ("we," "us," or "our") owns and operates the valleyhouseinn.com website. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, make a reservation, or engage with our services.

HOW WE MODIFY THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, without prior notice, by posting an updated version accessible via the "Privacy Policy" link on our website. Continued use of the site constitutes your acceptance of any updates.

If material changes are made that reduce your privacy rights or expand how we use your Personal Information, we will seek your explicit consent prior to applying those changes retroactively.

INFORMATION WE COLLECT

Personal Information: We collect information you voluntarily provide, which may include your name, address, phone number, email, credit card details, reservation information, and other identifying information.

Usage Data: We may automatically collect technical information such as IP address, browser type, device type, referring/exit pages, and timestamps. This data helps us analyze trends and improve site functionality.

Cookies & Tracking Technologies: We use cookies, web beacons, and other technologies to enhance your browsing experience, recognize repeat visitors, and collect usage data. You may manage cookies through your browser settings.

HOW AND WHEN WE COLLECT INFORMATION

We collect Personal Information when you:

Book a reservation online or over the phone

Submit a contact form or communicate with us directly

Sign up for newsletters or promotional offers

We collect Usage Data automatically as you navigate our site through tracking tools like cookies, analytics platforms, and server logs.

HOW WE USE YOUR INFORMATION

We use collected information to:

Process and manage your bookings

Respond to inquiries and provide customer support

Send booking confirmations, updates, or promotional materials

Improve our website, offerings, and guest experience

Meet legal and regulatory requirements

SMS MESSAGING

Upon messaging opt-in, the end user agrees to receive messages from Valley House Inn regarding reservation updates, promotional offers, or general communications about our services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at +1 385-298-1453.

INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information. We may share your data with trusted third parties under the following conditions:

Service Providers: Third-party partners who support our operations (e.g., payment processors, email marketing services, website hosts) are granted access only as needed and are contractually obligated to protect your data.

Legal Requirements: We may disclose personal data in response to lawful requests, subpoenas, or court orders.

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to the promises in this Privacy Policy.

SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These measures include SSL encryption, secure payment gateways, and restricted access. No system is 100% secure, so we cannot guarantee absolute protection.

YOUR RIGHTS

You have the right to:

Access or request a copy of the information we hold about you

Request corrections to your personal information

Request deletion of your data, subject to lawful recordkeeping obligations

Opt out of marketing communications

To exercise these rights, contact us at the address provided below.

DO NOT TRACK

Our website does not currently respond to "Do Not Track" signals due to inconsistent implementation across browsers. We may revisit this in the future as standards evolve.

CHILDREN’S PRIVACY

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If you believe a child has submitted data to us, please contact us so we may take corrective action.

INTERNATIONAL USERS

If you access our website from outside the United States, you acknowledge and agree that your data may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.

CHANGES TO THIS POLICY

We may update this policy periodically. The "Effective Date" at the top reflects the most recent update. Please check this page occasionally to stay informed about how we protect your information.

CONTACT US

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Valley House Inn

Attn: Privacy Policy Officer
Address: 7310 East 200 South, Huntsville, UT, 84317

Email: [email protected]
Phone: +1 385-298-1453