At Valley House Inn, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a reservation, or interact with us in any other way. By using our website and services, you consent to the practices described in this policy.
We collect the following types of information when you interact with our website or make a reservation:
When making a reservation, booking a stay, or contacting us, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.
We may collect information about how you access and use our website, including your IP address, browser type, and device type. This helps us understand how visitors use our site and allows us to improve our online experience.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and remember certain preferences. You can control cookie settings through your browser preferences.
We use the information we collect for the following purposes:
To process and manage your reservation or booking.
To communicate with you regarding your booking, special offers, or updates about Valley House Inn.
To improve our website and services based on your usage and feedback.
To personalize your experience with us, ensuring that we provide relevant and tailored content.
To comply with legal obligations and protect our rights.
We implement a variety of security measures to safeguard your personal information, including encryption and secure payment gateways. While we take reasonable steps to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We may share your personal information with trusted third parties who assist in operating our business, such as payment processors and email marketing services. These third parties are obligated to keep your information confidential and are only allowed to use your information to perform specific tasks on our behalf.
We may also link to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices of these third parties, so we encourage you to review their privacy policies.
You have the right to:
Access, correct, or delete any personal information we hold about you.
Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
Object to or restrict the processing of your personal information for certain purposes.
If you would like to exercise any of these rights, please contact us using the information provided below.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this page to stay informed about how we are protecting your information.
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us.